| Frequently Asked Questions |
Who
is The Bin Cleaning Company?
|
The Bin Cleaning Company is
based in North Hampshire. We are privately owned and not
part of any Franchise Organisation. We are the largest
independent bin cleaning company of its type in the UK. |
How
long have you been established?
|
The Bin Cleaning Company was
formed in October 2001. |
How
many customers do you have?
|
We have in excess
of 10,000 customers. |
What
areas do you cover for domestic home wheelie bin cleaning?
|
Basingstoke & Dean Borough Council
|
Hart District Council
|
Rushmoor Borough Council
|
Bracknell Forest Council
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Waverley Borough Council (Ltd coverage)
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Winchester City Council
|
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What
areas do you cover for commercial wheelie bin cleaning?
|
BCC covers the whole UK for
Commercial Bin Cleaning |
What
size bins can you clean?
|
We clean all REL
(rear end loading) sizes ranging from the 120 litre domestic
wheelie bin to the larger 1280 litre steel commercial bin. |
Can
I also have my recycle bin cleaned?
|
Recycle bins are
cleaned in exactly the same way but on a quarterly basis
providing 4 cleans per annum. |
I
live in a flat and have large commercial bins can I
get these cleaned?
|
BCC clean the
commercial bins for several hundred flats & apartment
blocks together with schools, hospitals and even the
bins at a Premiership
Football Stadium. |
How
do you clean wheelie bins?
|
We have specialist
equipment that is mounted onto the back of a Ford Ranger
pick-up. The bin is lifted via the hydraulic ram (the same
as the dustman), and cleaned by the bin cleaning machine.
There is no mess or fuss; our trucks recycle water via
the filtration system. |
Have
you been recognised by any organisation for your cleaning
system?
|
Yes, The Green
Organisation have awarded us the “5 star” membership
(the highest possible) for our actions to assist the
environment. |
What
happens to the water at the end of the day?
|
All water that remains
in the truck at the end of the day is discharged to septic
tank, this is emptied by Chambers and taken to be treated
by Thames Water. |
I
have maggots in my wheelie bin what should I do?
|
Call BCC immediately
to arrange for a visit as soon as possible.
The disinfectant and deodorisers we use are bio-degradable and kill 99% of all
known germs. |
Do
you offer a one off clean?
|
In order to keep
the price down and the quality high, we cannot offer
a one off cleaning service. We provide a value for money
reliable service. Can you think of a service that calls
at your home once a month from as little as £3.75
per visit? |
Can
I pay for my bin cleaning every month?
|
The cost of bank
charges prevents this, to collect such a small amount
and pay the banks fees would require us to review the
pricing
structure and it has always been the company’s
policy to deliver the highest quality of service at the
lowest
possible cost. |
Can
I pay for my bin cleaning every month? How
would I pay for my commercial bin cleaning?
|
You will receive
an invoice in the post after each bin clean visit and our
payment terms are net 30 days. |
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